We can give you any number of dictionary definitions for 'gaining momentum'
but that's not what we're about.
Our clients, large corporates and smaller owner run businesses, appreciate that we get to the point, understand their business, what it needs, it's culture and deliver positvely, inclusively, with direction and... dare we say it... momentum
Meet Emma
Emma has been an independent consultant working across various industries for over fifteen years. And before that, more than ten years working in corporate sales managing key accounts and sales teams to exceed targets for her employers, mostly in the hospitality industry. Her results driven career achieved her the position of Director of National Accounts for Accor Hotels. She has definitely walked the walk. Over the years she realised her passion for managing and coaching sales teams and driving team development. She now helps her clients and their employees to exceed their targets.
Emma is regularly called on to lead and support sales teams internally. Her insight into her clients’ customer experience and customer service has proved invaluable through her recommendations which have resulted in customer delight, retention and increased revenue and sales.
Emma is a licensed trainer in Continue & Begin® Fast Coaching and also an IMI Accredited Assessor. and holds a Professional Trainer Certificate.
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Gaining momentum
Customer Experience
Key behaviours to support the process to provide an exceptional customer experience
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Sales Training
Telephone skills to achieve targets - live prospecting, converting enquiries, making appointments : Consultative selling : Transformational Selling : Negotiation : Presentation : Show-rounds : Product Launches
Key Deliverables
Sales training to increase revenue : Implementation : Targeting your consumer : Getting results : Pro-active sales activity
Specialist Areas
Matching the approach to the need - training, coaching, delivering sales activity : Bespoke training to achieve targets : Interim in house sales support and cover : Complement existing team or stand alone resource : Team building : Motivation : Follow up sales activity.
Clients
Automotive & Associated Industries
Porsche : Mercedes-Benz : Honda : Volkswagen : Renault : Kawasaki : Citroën : Peugeot : Harley Davidson : Audi : Hyundai : Volvo : Shell
Retail & Media
John Lewis & Partners : Dixons : Carphone Warehouse : Virgin Media : Motorola : WHSmith : Tesco : Squires : Fat Face : Bank of Ireland : Dunnes Stores : Countrywide Farmers : LoknStore
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Hotels & Leisure
Danubius : Gough : Accor : Guoman : Thistle : Macdonald : Jurys Inn : Travelodge : Wyndham : Park Plaza Hilton : Paramount : Barcelo Hotels & Resorts : Concorde : DeVere : Village : Premier Inn : Travel Inn : Royal Garden : QMH : Chelsea Harbour Hotel
Medical
Draycott Nursing & Care : Moorfields Eye Hospital : Clinimed
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Contact
